The Ignore Conversation or
Clean Up Conversation feature in Outlook can reduce the number of messages in
your mail folders.
The Ignore command moves the whole Conversation and any future messages
that arrive in the Conversation to the Deleted Items folder.
Clean Up Conversation moves redundant messages
throughout a Conversation to the Deleted Items folder, and keeps only the most
recent message that includes the whole Conversation.
What is a Conversation?
You might know a Conversation
by the term email thread. A Conversation is the complete set of email messages
from the first message through all responses. The messages of a Conversation
have the same subject.
For example:
When you send a message to
someone and then they reply, a Conversation results. In many Conversations,
there might be many replies back and forth. Multiple people might reply to
different messages in the Conversation.
What does Conversation Clean
Up do?
Conversation Clean Up
evaluates the contents of each message in the Conversation. If a message is
completely contained within one of the replies, the previous message is
deleted.
Consider the following
example:
Jeff sends a message to Anne
and Tim. Anne replies to both Jeff and Tim and in her Outlook message body,
Jeff¡¦s complete original message is included. Now, Tim sees Anne¡¦s message
and replies to both Jeff and Anne. Tim¡¦s reply includes all of the previous
messages in the Conversation. Conversation Clean Up can delete all of the
messages except the last one from Tim because within that message is a copy of
all of the previous messages.
To Remove redundant messages:
·
On the Home
tab, click Clean Up.
·
Then choose
one of the following:
·
Clean Up
Conversation - The current Conversation is reviewed, and redundant messages are
deleted.
·
Clean Up
Folder - All Conversations in the selected folder are reviewed, and redundant
messages are deleted.
·
Clean Up
Folder & Subfolders - All Conversations in the selected folder and any
folder that it contains are reviewed, and redundant messages are deleted.
Note: You can specify which
messages are exempt from Clean Up and where messages are moved when they are
deleted.
For more Conversation Clean Up options, please see Outlook Help (F1 or Tell Me).
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